Listed below is a list of our upcoming classes, to register to attend one of our classes simply click the register button for your chosen class and complete the registration and checkout form. We are constantly adding new dates so if there is not a date listed below that suits your needs then please check back soon or contact us so we can discuss your needs.
UPCOMING CLASSES
CORPORATE TRAINING
Corporate group discounts available, please contact us for full details
Crucial Conversations: Difficult conversations with employees, co-
This practical, solution-
We give step-
- Recognize and understand the underlying structure of every difficult conversation
- Start a conversation without defensiveness
- Listen for the meaning of what is not said
- Stay balanced in the face of attacks and accusations
- Move from emotion to productive problem solving and keep discussions productive
- Assess your own communication strengths and weakness
- Develop real skills to manage your own communication patterns
The training’s impact is a much bigger idea than simple communication-
The Leadership Question: valuing input from unexpected places by knowing who and what to ask
Whether you are a seasoned leader at the top of your game or a newcomer to leadership, this training will change the way you look at questions and improve your leadership skills. Wise leaders know the hidden truth—great questions unlock doors and increase opportunities.
Questions can facilitate confidence, wise decision-
Have you ever asked? Am I investing in myself? Am I staying in my strength zone? Am I spending time with the right people?
Have you ever asked your team: What do you think? What do you need? What did you learn? What do I need to know? What do we need to be successful? What can I do to help?
Do you want to know:
** How does leadership work?
** How do I get started in leadership?
** How can I succeed as a leader?
** How do I resolve conflict?
This training provides the answers and these tools:
- Know what you are looking for and knowing who you should ask
- How am I doing as a Leader? Is there respect and trust? Am I effective?
- Ask for honest and informative answers, and how to listen effectively to responses
- Provide rational tools to monitor, assess, and perhaps reconstitute or re-
direct our actions - Change view and perspective of the status quo by inspiring assisted thinking to promote ownership, commitment and accountability
- Turning employees into teams
- Tapping into the potential of the people around you making breakthroughs and create innovations.
- Challenging mind-
sets and getting us out of ruts. The question "why" is a question of discovery. But just as important is Why Not and What if?
Knowing the right questions to ask and the right way to listen will give any leader the skills to perform well in any situation, effectively communicate a vision to the team, and achieve lasting success across the organization. All companies can strengthen their cultures by making them question-
How to communicate -
Anyone can learn how to make every communication an opportunity for a powerful connection.
The ability to connect with others is a major determining factor in reaching your full potential. Connecting is an essential skill you can learn and apply in your personal, professional, and family relationships.
This training provides Principles and Practices to develop the crucial skill of connecting through effective communication including:
- Speaking in code – How the other person breaks that code
- Your method of delivery -
keeping your communication simple and clear - Removing your agenda to effect listening skills – being authentic
- Finding common ground by asking pertinent questions
- Capturing interest and inspiring others
- Multitasking during communication
- What message do you want to convey – what response do you expect
- What emotions do you want to evoke
- The Feedback Loop
- Is your communication just Noise? – Why the message fails
- Achieving understanding
- Channels of communication
Those who build great companies understand that the ultimate growth for any great company is not markets, or technology, or competition, or products, it is great communication. The ability to build and maintain a good relationship is the key. You do that by connecting with people in all aspects of life.
Death by meetings and other ways to kill your company: The Company cure
The business meeting—a necessary evil or a vital and invigorating component of running an organization? What would your employees say?
When asked a huge percentage view team meetings as akin to a court proceeding or a trial or going to see the principal.
How many times have you heard the term, "I can't get anything done because I'm always in meetings." Sounds logical right? Meetings should not be considered problems, they should be opportunities. Meetings don't have to be a death walk, they can inspire, challenge, and bring problems out in the open to be resolved.
How many times have you dreaded going to a meeting either because you viewed it as a waste of time or because you weren’t prepared? A study found that most professionals believe that over 50 percent of meeting time is wasted. More than 90 percent admit to daydreaming in meetings.
This training provides a wide range of practical tips for not only planning a meeting but how to conduct the event. It outlines how you best prepare your content and present it and demonstrate full engagement and leadership. As a guide for prepping yourself for big business meetings this class provides a great outline of the key elements you need to know.
Tools and Techniques covered:
- How to lead and move through the discussions -
facilitate decisions about the topics - Proper planning
- Handling roadblocks, resistance and conflict
- Correct way to address action items and follow-
up - Using ‘meeting time’ instead of using up ‘work time’
- Optimized project performance
- Highest level of clarity, accountability and effectiveness
- Fewer, faster, forward, more-
focused meetings - a flexible and adaptable system
We show how to design every aspect of a meeting—from the way you greet people at the beginning to how you sum up at the end—so that real work actually gets done.
I work with a Jerk: Any day we can all be jerks
This training is very helpful in understanding the people who work for you and your relationship with them as well as their relationships with each other, also supervisors who are in conflict with other managers.
We address the jerks and bullies at work who demean, criticize, and sap the energy of others, often directed toward their underlings. It could be the notorious bad boss or the jealous coworker, but everyone agrees that they make life miserable for their victims and create a hostile and emotionally stifling environment.
From the occasional bad day(s) to the constant offender we cover the behaviors that are too often tolerated until irreparable damage is done to individuals and the organization as a whole. Learning to identify the type, to dealing with them as well and what one should do if they believe you are actually the ‘jerk’.
Tools and Techniques:
- Picking your battles
- Doing what you can to make your workplace enjoyable and a jerk free zone
- Identify people who are trouble makers – even in the pre-
employment interview - Recognizing the ‘tricks and hooks’ to get others involved in their games
- How to extract yourself from the situation
- How to survive in a difficult workplace when leaving is not an option
- Using being a Jerk as a strategy – with caution!
- Dealing with retribution and retaliation
- Coping techniques for working with managers and co-
workers who are mean, incompetent, unethical or even worse
This class provides terrific strategies for dealing with jerks, whether you are in management and want to weed them out, or are unfortunate enough to be working with them or under them.
Competition and Collaboration: Working with Generations and Genders
Are you annoyed with your co-
All these difficult people may be nothing more than diverse demographics. Friction among Traditionalists, Boomers, Xers, and Millennials has spiked, as four distinct generations are tossed side by side, cubicle by cubicle—and nobody speaks the same language.
One big challenge for many of today's businesses is the difficulty to navigate in a truly diverse workplace made up of people of different cultures, genders, ages and social groupings. But understanding our cultural and social differences is a major key to a high-
This training offers:
- Understanding the nature of our differences -
gain the insight into how to develop, and complement our differences, instead of denying and suppressing our own uniqueness and that of the other gender or age - Cultural and social changes needed to enhance your organization
- A refreshing way to root out the causes of workplace clashes and bridge the generational gaps.
- How to mold each group into loyal employees who work effectively with everyone, from tech-
savvy, high- needs young people to conformist, hardworking seniors. - Explanations of what makes each generation tick, key phrases and tactics for motivating
- Highlighting problems and solutions
- A field guide for mentoring Millennials—and many more valuable tools for turning today’s multigenerational workforce into an organizational asset.
- Understanding the differences in how men and women work together
This course is for anyone struggling to manage a workforce with different ways of working, communicating, and thinking.
Enjoying your job: Earning satisfaction in the workplace and the advantage of being happy
From millennials to baby boomers, every day hundreds of thousands of people are faced with dissatisfaction in the workplace. This essential course is improving job satisfaction without making a career change.
We provide step-
Step-
In this course, you will learn to:
- Develop new habits that bring more purpose into every single workday
- Rekindle your hope and motivation by celebrating small successes
- Recognize negative patterns that keep you from enjoying your job
- Craft an entrepreneurial attitude that will get you noticed and enrich your work life
- Reinvent the way you see work
Finding passion, value, and genuine satisfaction in the job you do is rare yet eminently desirable—and obtainable. Our training provides insightful, practical advice that will work for anyone, whatever the field, whatever the life stage, whatever the circumstances.
Today as jobs are a precious commodity and as people live longer, there's ever more desire to get the most out of the hours we spend at work. This course can help you cure the career blahs, tackle serious burnout, and get your spark back.
Organizational Behavior: Improving performance and commitment
The importance of improving and maintaining employees’ psychological health is now widely recognized by occupational health researchers and practitioners, business leaders, human resource professionals, and policy makers alike. Indeed, a growing body of research has established that psychological well-
This course offers an evidence-
The training program is designed to:
- Promote employee self-
awareness - Help employees find purpose, direction, and meaning
- Offer new ways to improve work and life effectiveness
- Help employees identify and pursue valued goals and actions
- Looking at Downsizing ,Stretching goals, Performance Appraisal
- STOP . . . Promoting people that nobody likes, Overrating and Underrating people,
- Upsetting everyone with Employee of the Month programs
- Achieving management excellence,
- Awareness of faulty practices
- Managing individual behavior is the key to making the whole organization succeed
- Understanding of the basic behavior-
based principles that drive good performance - Easy way to measure the results and behaviors
If you want to produce results for your own performance and the organization for which you work, following his sound behavioral practices will help you accomplish your goals.
Women in the workplace: Success and Leadership
It's time for women to take their places as leaders at the head of the table alongside men. Why? Because the skills you developed at the foot of the table—bringing people together, building bridges across differences, and thinking outside the box—are in great demand.
Nothing is more vital for women than learning how to negotiate from your strengths.
The path to the executive suite remains torturous for women. The testing can be prolonged, the scrutiny intense. Will she really have the "right stuff" when the going gets rough? Do you believe you do?
This course offers a practical guide for any woman dealing with a demanding role isolating the key challenges:
- Intelligence – to make informed decisions you need good information, but getting it can be a tricky proposition for women
- Backing – no one wants to take on a tough job without the support of major players, but you can’t take those allies for granted
- Resources – allocations don’t always square with the results expected
- Buy-
In – you can’t lead if no one wants to follow, but bringing a team on board can be problematic - Making a Difference – the value you create must be visible before it makes a difference
- Why women sabotage other women
For each challenge, tips on avoiding common traps and then laying out the strategic moves that position you for success.
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